Shop policies

Hi there, thank you for stopping by my shop! 

By visiting and/or purchasing from Annadotpng Shop, you agree to engage in the terms of service of my shop and are bound by the following conditions. If you do not agree with any part of the terms of service, please refrain from accessing my shop or its products and services.

The following policies pertain to all products sold on or are affiliated with Annadotpng Shop or myself.

 

SECTION 1 — PRODUCTS

  • My products and any associated artwork are not to be resold, used commercially, copied, duplicated, or traced.
  • Due to differences in monitor displays and lighting, colours of actual products may vary slightly to what is represented in photos.
  • Product information provided on this site may not always be the most up to date or complete.

 

SECTION 2 — ORDERS

  • I reserve the right to refuse service to anyone at any time.
  • All sales are final and refunds or replacements will not be issued once an order has been placed, unless:
    • An item in your order is faulty;
    • An item is missing from your order;
    • Your order has not been delivered to you for at least eight weeks past its estimated delivery date, or has been confirmed lost by the delivery service.
  • If you have any problems with your order, please contact me.

 

SECTION 3 — SHIPPING & POSTAGE

  • All orders are shipped from Melbourne, Australia.
  • Postage prices are subject to change at any time.
  • Postage options include untracked letter, untracked parcel, tracked parcel, and express post.
    • Please note that not all postage options are available for all products or locations.
  • Despite protective packaging, your order may still be damaged through the shipping and handling process. Please understand that this is out of my control and I cannot replace or refund or damaged products.
  • I am not responsible for additional VAT or Tax charges in your country.

Estimated delivery times

 Location Estimated delivery time Cost
Australia 3-7 business days $2-$13
Asia Pacific 2-4 weeks $4-$21.95
Rest of the world 4+ weeks $4-$21.95
  

If you have any further questions or enquiries, please do not hesitate to contact me via the contact form or through any of my social media channels.